IMPACT Site Lead Coordinator - Jefferson New Jersey (Stratford)

Overview

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.(Do not delete, move or over-write this statement)
• Serves as key Front Desk coordinator/troubleshooter to assure registration and schedulingfunctions are working smoothly and oversees patient flow.
• Supervises and monitors front desk. Provides coordination of staff coverage and schedules.
• First line supervisor for regarding office personnel items including new employee training, disciplinary and performance management. Interviews new employee prospects and participates in hiring decisions for designated office. Responsive to the needs and requests of providers andescalates issues to Managers and/or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Performs other duties as assigned.Customer service focused. Responsible for maintaining a safe, efficient and welcoming environment for Jefferson patients and staff.
• High School Diploma/GED
• Typically requires at least 0 – 2 years of experience in a Physician Practice or Healthcare setting.
• Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.
• Bachelor’s Degree
• Must be a quick learner, able to understand and utilize office technology, processes and procedures.

Number of Positions in Requisition

1

 Job Details

The Practice Supervisor is responsible for the day-to-day operations and supervision of a team within a Physician Practice. The Supervisor may be the primary leader at a smaller site (i.e. less than 7 – 10 testing and exam rooms), and/or report to a Practice Manager at a larger site. The scope of the supervisor role is typically limited to 1 or 2 specialties of low to moderate complexity and up to 4 provide cFTE.

Job Description

Summary

The Practice Supervisor is responsible for the day-to-day operations and supervision of a team within a Physician Practice. The Supervisor may be the primary leader at a smaller site (i.e. less than 7 – 10 testing and exam rooms), and/or report to a Practice Manager at a larger site. The scope of the supervisor role is typically limited to 1 or 2 specialties of low to moderate complexity and up to 4 provide cFTE.

Job Duties

Minimum Qualifications

Preferred Qualifications

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Salary Range

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)

Work Shift

Workday Day (Vereinigte Staaten)

Worker Sub Type

Regular Employee Entity

Thomas Jefferson University Primary Location Address

18 East Laurel Road, Stratford, New Jersey, Vereinigte Staaten

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more th