Assistant Store Manager Visual Merchandiser I

Overview

Coach ist ein globales Modehaus, das 1941 in New York gegründet wurde. Inspiriert von der Vision von Creative Director Stuart Vevers und dem inklusiven und mutigen Geist unserer Heimatstadt stellen wir wunderschöne Dinge her, die auf Langlebigkeit ausgelegt sind — damit du ganz du selbst sein kannst.

Coach ist Teil des Tapestry-Portfolios — einem globalen Markenhaus, das sich dafür einsetzt, das Machbare auszudehnen.

Als Mitglied der Tapestry-Familie sind wir Teil eines globalen Markenhauses, das unerschütterlichen Optimismus hat und sich verpflichtet hat, innovativ und ganzheitlich inklusiv zu sein. Besuchen Sie unsere Mitarbeiter-Seite, um mehr über das Engagement von Tapestry für Chancengleichheit, Inklusion und Vielfalt zu erfahren.

As an Assistant Store Manager Visual Merchandiser at Coach you'll be responsible for bringing the Coach brand vision to life through compelling visual merchandising and an elevated customer experience. This role partner's with the Store Manager and Visual leadership to drive sales performance, operational excellence, team development, product presentations, styling and visual standards while ensuring the store consistently reflects Coach's expressive luxury aesthetic.

You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand—and your own career growth.

Key Responsibilities

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.
• Lead Execution of Visual Merchandising standards, floor sets, product launches, windows and seasonal presentations.
• Maintain strong Visual presentation and brand standards throughout all areas of the store.
• Partner with Store Manager to connect visual merchandising to sales, traffic product priorities and customer behaviour.
• Coach and Develop the team on Product Knowledge, styling, customer engagement and visual standards.
• Lead by example on sales floor and create an elevated, customer focused enviornment.
• Collaborate with Store and District Leadership on visual initiatives provide feedback on opportunities.
• Ensure timely execution on floor sets, shipment, replenishment, product placement and visual updates.
• Serve as a key visual resource and brand ambassador for the store and surrounding market.