System Administrator

Overview

• System Administrator

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the world’s most successful Fortune 500 and Fortune 1000 companies.

The System Administrator

will be responsible for supporting, maintaining, and improving enterprise infrastructure and operational platforms across managed services environments. The role requires strong hands-on experience in Linux and Windows Server administration, with mandatory hands-on Zabbix administration experience . The candidate should also have experience with virtualization, networking, scripting, databases, Microsoft 365, endpoint management, and enterprise monitoring tools.

Responsibilities

• Install, configure, administer, maintain, and optimize Zabbix monitoring environments.
• Configure Zabbix hosts, templates, triggers, alerts, dashboards, discovery rules, proxies, and integrations.
• Configure and troubleshoot SNMP-based monitoring for servers and network devices.
• Support monitoring platforms such as Zabbix, SolarWinds, and/or Nagios.
• Install, configure, patch, maintain, and troubleshoot Linux and Windows Server environments.
• Administer Active Directory, Group Policy, DNS, and DHCP.
• Administer VMware vSphere/ESXi and/or Proxmox environments.
• Support Docker and containerized environments.
• Develop automation using Bash/Shell and PowerShell.
• Support networking services including TCP/IP, DNS, DHCP, SNMP, VPNs, routing, switching, and firewalls.
• Support MySQL/PostgreSQL databases and related applications.
• Administer Microsoft 365, Entra ID, Intune, Exchange Online, and Teams.
• Provide Tier 2/Tier 3 infrastructure support and participate in incident and root-cause analysis.
• Create technical documentation, SOPs, runbooks, and system diagrams.
• Work with engineering, networking, security, and managed services teams to resolve complex issues.
• Identify opportunities for automation, monitoring, reliability, and continuous improvement.
• Mandatory hands-on Zabbix Administration experience , including installation, configuration, templates, triggers, alerting, SNMP, dashboards, proxies, and integrations.
• Strong Linux and Windows Server administration experience.
• Strong knowledge of Active Directory, DNS, DHCP, and SNMP.
• Experience with VMware vSphere/ESXi and/or Proxmox.
• Experience with Docker/containerized environments.
• Scripting experience with Bash/Shell and PowerShell.
• Experience with Git and GitHub/GitLab.
• Experience working with APIs and system integrations.
• Working knowledge of MySQL and PostgreSQL.
• Experience with Microsoft 365, Entra ID, and Intune.
• Good understanding of networking, VPNs, routing, switching, and firewalls.
• Strong troubleshooting and root-cause analysis skills.
• Strong documentation and communication skills.

Skills required