Clinical Operations Site Engagement Lead (Toronto)

Overview

Are you a curious, collaborative scientific professional who wants to build trusted relationships with clinicians and help improve patient care across Canada?

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Job Purpose

GSK is looking to hire a Clinical Operations Site Engagement Lead to join our Global Monitoring and Site Engagement Team.  This role is remote with 20-30% in travel across Canada reporting to the Director of Clinical Operations. The ideal candidate will reside in or near Toronto to enable travel across provinces.

Through leadership, the Site Engagement Leader is accountable for developing, managing and overseeing long-term and strong relationships with strategically and operationally important sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high quality outputs.

Key Responsibilities

• Contribute to the development of the Partnership Engagement and Excellence in Research known as the “PEER Site Network”, acting as the main point of contact between GSK and sites: in the Network SEL will identify external organizations / institutions and evaluate their interest to build and develop networks with GSK on a local, national or international basis.
• Lead the development and expansion of institutions / sites building and nurturing relationships across site types, including academic centers, community practices and emerging site models that support delivery of the GSK R&D portfolio; develop the GSK portfolio of clinical investigator sites through partnerships to attract more studies in the country, ensuring development, co-ordination and oversight of partnership activities conducted with institutions / sites where high potential of patient recruitment, quality of data and technical support exist.
• Provide feedback to Leadership, LOC MED, and the LOC regarding the development of new partnerships and updates to existing ones; Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership.
• Drive performance, by putting in place mutually agreed KPI targets (quality and performance) and organizing regular, periodic performance reviews with the different external partners (i.e PEER network) track compliance with mutually agreed action plans, implementing targeted solutions to reduce cycle times across the study lifecycle and optimize enrolment; participate in/lead site visits to deliver targeted operational support and address site-specific challenges.
• Work closely with sites and with all members of the LOC Clinical Operations Department to proactively identify bottlenecks at both the study and site level and any risks to quality and compliance and to develop and implement mitigation plans to address these risks, supporting corrective actions to ensure successful outcomes.
• Collaborate with planning and Feasibility teams, Clinical Operations and Medical Affairs to drive optimal site placement and study performance; can lead / contribute to high level country feasibilities for new TAs and support the local teams with feasibilities and partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training) as appropriate.
• Drive adoption of enterprise and other digital and centralized solutions (e.g., eConsent, eReg, remote SIVs, EMR- based identification and remote EMR monitoring access)
• Conduct an ongoing environmental strategic surveillance and anticipate the legislative and practical evolution of sites and R&D in the country and use those insights to design and curate innovative and efficient partnerships.
• Give an operational vision of the future GSK clinical research therapeutic areas and GSK portfolio (collaborating with Local Medical Affairs (LOC MED)) to key external stakeholders to anticipate partnerships and to help research institutions and sites better prepare the arrival of clinical trials.
• Provide strategic input for operational excellence, proc

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: