Web Project Coordinator

Overview

Join   Rexel:   A   Global   Leader   in   Electrical   Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

We are looking for a proactive and detail-oriented Web Project Coordinator  for our Mississauga  branch to support the quality, adoption, and continuous improvement of our digital platforms.

In this role, you will perform regular and production-release testing of our webshops and mobile apps, identify and document issues, and coordinate bug resolution with HQ teams. You will also build and maintain clear, user-focused documentation in Confluence, including feature guides, process documentation, release information, and troubleshooting content. This documentation will support internal training and help create customer-facing content that encourages digital tool adoption.

Additionally, you will coordinate small web projects from discovery through User Acceptance Testing (UAT) and go-live, ensuring that timelines, stakeholders, approvals, and communications are effectively managed.

Why Join Us?

In this role, you will play an important part in improving the quality, usability, and adoption of our digital platforms. You will work across business, technology, and HQ teams to ensure our webshops and apps deliver a consistent and reliable experience for customers and internal users.

You will gain broad exposure to digital operations, quality assurance, documentation, user enablement, and web project delivery while contributing to the continuous improvement of Rexel’s digital ecosystem.

Key Responsibilities

• Webshop and App Testing / Bug Reporting — QA
• Perform regular functional, regression, usability, and cross-device testing of webshops and mobile apps.
• Lead or coordinate production-release testing before new features, enhancements, and fixes are released.
• Execute test scenarios and document results clearly and consistently.
• Identify, reproduce, document, and raise bugs or issues for HQ product, service management, and development teams.
• Provide clear steps to reproduce issues, expected results, actual results, screenshots, videos, and relevant supporting information.
• Prioritize and communicate issues based on their impact on customers, internal users, business operations, and platform performance.
• Verify fixes and perform regression testing to ensure that issues have been fully resolved.
• Support UAT planning, coordination, execution, and sign-off.
• Monitor recurring issues and identify usability, functionality, or process improvement opportunities.
• Maintain testing documentation, test cases, checklists, and release validation records.
• Web and App Documentation / Confluence
• Build, organize, and maintain a clear and user-friendly Confluence knowledge base for webshops and mobile apps.
• Document features, functionalities, workflows, business rules, user roles, known limitations, and frequently asked questions.
• Create and maintain internal user guides, training materials, quick-reference guides, and troubleshooting documentation.
• Translate technical or complex information into clear, practical content for business users and internal teams.
• Keep documentation aligned with platform updates, new releases, process changes, and business requirements.
• Establish consistent documentation standards, templates, naming conventions, and page structures.
• Work with HQ teams, business stakeholders, and subject-matter experts to validate the accuracy of documentation.
• Support the preparation of release notes, feature announcements, onboarding materials, and other adoption-focused communications.
• Identify documentation gaps and proactively recommend new content based on support requests, testing results, and user feedback.
• Web Content Integration
• Coordinate small web and app projects from initial discovery through planning, development, UAT, launch, and post-go-live follow-up.
• Define and track project activities, timelines, dependencies, priorities, risks, and deliverables.
• Coordinate with HQ product owners, service managers, developers, and other technical teams.
• Work with Canadian business units and banners to gather requirements, confirm business needs, coordinate testing, and obtain approvals.
• Facilitate communication between intern