Enablement Operations Coordinator

Overview

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

About the Role

This role provides back-office operations and coordination support for AI field enablement, working with AI Field Enablement and AI Demand Generation. It owns the execution behind the enablement programme: the content library, the session calendar, the materials, and the tracking that keeps everything moving.

Strategy, messaging, and curriculum direction sit with AI Field Enablement and AI Demand Generation. This role turns that direction into scheduled, prepared, delivered, and recorded work. It pairs with the Demand Generation Operations Coordinator, and the two cover for each other during absence.

Coverage and Working Hours

The sales audience for enablement spans North America and APJMEA, so this role is expected to provide coverage across both regions. Sessions, launches, and escalations will fall outside standard Sri Lanka business hours on a regular basis.

A flexible working pattern is a firm requirement, not an occasional exception. Early starts to overlap with European mornings and late afternoons or evenings to overlap with North American hours should both be expected, with the specific pattern agreed in advance and balanced across the week so the total load stays sustainable.