Cargo Claims Account Handler

Overview

Job Title: Cargo Claims Account Handler Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent. You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Competitive salary. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. Group annual bonus scheme. Purpose of the Role: To provide a high quality claims advocacy service, with responsibility for ensuring the effective management and settlement of claims within our large and growing cargo and stock throughput portfolio . This includes: Cargo Project Cargo Stock Throughput Warehouse Keepers Legal Liability We place business across a wide variety of industry sectors including: Agriculture Pharmaceutical Tech Pulp and Paper Project cargo Engineering Manufacturing Food and Beverage A Claims Advocate is a strategic partner, focused on driving client success and business growth. They leverage expert communication, and persuasive insurance policy analysis to present compelling cases for to insurers of behalf of clients. By anticipating potential challenges and addressing stakeholder concerns, they ensure optimal outcomes throughout the claim's lifecycle. Key Role Accountabilities: Main Responsibilities: · Management and control of a variety of claims within the Cargo portfolio from first advice to final settlement. · On receipt of claim notification- identify the risk, review details in conjunction with coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house computerised claims records. · Producing claims information and presenting to insurers or clients, either in written or networked format; and dealing with any resultant instructions, queries and enquiries. · Monitoring insurers’ agreement and payment of funds and ensuring that payment is made to the appropriate beneficiary. · Reporting any claims difficulties immediately to management. · Ensuring relevant insurer’s instructions are notified to Client/expert and vice versa. · Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times. · Ensuring effective liaison with placing col