Verified employer careers
customer service representative
Sutherland
Cairo, Egypt · Posted today · 21 Sept 2026
Customer Support / BPOFull-timeCairo
City
Cairo
Type
Full-time
Field
Customer Support / BPO
Pay
On apply page
• Provide professional technical support and troubleshooting to customers. • Identify and resolve technical issues efficiently. • Guide customers through solutions in a clear and friendly manner. • Document customer interactions and reported issues accurately. • Deliver an excellent customer experience while meetin
Overview
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
- Work effectively in a fast-paced, team-oriented environment.
- Excellent English communication skills .
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Customer-focused with a professional attitude.
- Ability to multitask and work under pressure.
- Willingness to work rotational shifts , including overnight shifts.
- Previous technical support or customer service experience is a plus, but not mandatory.
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Applying for customer service representative at Sutherland · Cairo
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