Social Media Specialist

Overview

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

Who you are

• Drafting and publishing organic social content across priority channels, turning company news, product launches, customer stories, executive perspectives, and timely ideas into engaging posts;
• Supporting a high-frequency publishing cadence that keeps Clio consistently visible across social channels;
• Adapting ideas and content for different platforms and formats, including LinkedIn and emerging opportunities across platforms such as TikTok and Reddit;
• Monitoring conversations, responding to comments, and engaging thoughtfully with Clio’s audiences while surfacing relevant opportunities and potential risks;
• Tracking social performance and identifying trends and insights that can improve engagement, reach, and future content;
• Working across Product, Customer Success, Marketing, and other teams to find stories and ensure our social channels reflect the breadth and pace of activity across Clio;
• Creating and editing short-form video content to support Clio’s growing use of video across social platforms;
• Partnering with executives and internal contributors to refine and publish content while maintaining a consistent Clio voice and narrative;
• Staying current on platform trends, emerging formats, and conversations across technology, AI, legaltech, and the legal industry;
• Experimenting with new formats, channels, and approaches to continually improve how Clio shows up on social.
• 1–3 years of experience managing or supporting organic social media accounts;
• Strong writing and editing skills, with the ability to turn complex ideas into clear, engaging social content;
• A strong understanding of major social platforms and how audiences, formats, and content performance differ across them;
• Experience using social media management tools such as Sprout Social, Hootsuite, or similar platforms;
• An interest in using data and audience insights to improve content performance;
• Strong judgment and attention to detail, particularly when publishing in fast-moving environments;
• The ability to manage multiple priorities and move quickly without sacrificing quality;
• A collaborative mindset and comfort working with contributors across different teams and levels of an organization.
• Experience supporting social media for a B2B or technology company;
• Experience creating or editing short-form video content;
• Experience working with distributed teams or cross-functional partners;
• Experience using AI tools to support content creation, ideation, or optimization;
• Familiarity with the legal or legaltech industry;
• Experience supporting executive social media or thought leadership.
• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yea

You are a strong writer, a curious observer, and someone who thrives in fast-moving environments. You have a sharp eye for what makes content engaging and a natural instinct for translating ideas into clear, concise social posts.

You are energized by the opportunity to help scale Clio’s presence through social media and motivated by building a social presence that shows up consistently in the conversations that matter. You are detail-oriented, adaptable, collaborative, and comfortable managing multiple priorities while maintaining a high standard of quality.

What your team does:

Clio’s Corporate Communications team knows how to tell a great story and make waves across the industry. We shape Clio’s brand awareness, credibility, and public presence through media relations, social media, executive communications, thought leadership, and engagement with the legaltech community.

Social media is an important part of how we bring that work to market. We move quickly, publish frequently, and look for creative ways to connect Clio’s people, products, customers, and ideas with the audiences that matter.

What you'll work on:

What you bring:

Bonus points if you have:

This is a new role. What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include: