AI Capability Learning & Development Manager / Senior Manager – dependent on experience

Overview

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

Job Titl e

AI Capability Learning & Development Manager / Senior Manager – dependent on experience

Office Location

Birmingham or London

Department

HLC Lead & Learn, Digital Learning & Development

Working Hour s

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Role Overview

The AI Capability Learning & Development Manager / Senior Manager will lead the development and operationalisation of the firm's AI skills framework and HLC Lead & Learn learning and development curriculum.

Working with the Head of Digital Learning & Development and stakeholders across HLC Lead & Learn, Knowledge, Innovation, Legal Tech, practice groups and Business Teams, the role will translate the firm's AI priorities into structured, practical and role-relevant learning and development pathways.

The role will ensure that AI learning and development becomes a coherent, maintainable and scalable capability system. This includes defining the skills required at different career stages, integrating AI into core learning and development programmes, developing reusable assets and establishing a consistent global delivery cadence

Key Responsibilities

• Develop and maintain a clear, role-based AI capability framework for lawyers and Business Teams, with meaningful proficiency levels and observable capability expectations.
• Translate developments in AI, legal practice, client expectations and the firm's digital strategy into prioritised learning and development requirements.
• Maintain a firm-wide view of existing AI learning and development, identifying gaps, overlaps and opportunities to reuse or improve content.
• Design a modular curriculum that can be adapted across program, regions, practices and audiences.
• Embed responsible use, professional judgement, verification, information handling and appropriate human supervision throughout the curriculum.
• Establish a regular process for reviewing and refreshing the framework as tools, risks, workflows and business priorities evolve.
• Lead the design and delivery of firm-wide HLC Lead & Learn AI learning and development curriculum; including developing role-relevant pathways for partners, associates, Business Teams and people leaders.
• Create or commission practical learning and development on prompting, critical evaluation, supervising AI-supported work, workflow redesign, automation and agents.
• Translate internal use cases into exercises, demonstrations, playbooks, prompts, toolkits and reusable assets.
• Apply evidence-informed adult-learning and curriculum-design principles to create engaging, accessible and practical experiences.
• Work with facilitators and regional colleagues to build delivery capability and maintain quality at scale.
• Partner with program owners to embed relevant AI capabilities across the firm's core learning and development portfolio, including but not limited to onboarding and practice specific activities.
• Support the redesign of learning and development so that AI is applied to each program's substantive objectives rather than added as a separate technology topic.
• Build clear links between programme outcomes, AI capability expectations, practical application and follow-up resources.
• Facilitate structured conversations to identify priority skills, emerging use cases, learner needs and barriers to adoption.
• Advise stakeholders on the learning and development implications of new tools, workflows and AI-enabled ways of working.
• Monitor relevant research and market developments in AI capability, legal education and professional learning and development.
• Evaluate external content and providers, recommending where the firm should curate, commission, partner or build internally.
• Define success measures for the AI curriculum, including reach, progression, application, confidence, behaviour change and stakeholder outcomes.
• Use learner feedback, assessment evidence, platform data and stakeholder insight to improve the curriculum.
• Work with Digital L&D colleagues to report clearly on provision, coverage, capability gaps and priorities.
• Support the development of a sustainable global operating model for AI learning and development.

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible

Business program.

AI skills framework and curriculum architecture

Learning and development design, and delivery

Program integration

Stakeholder partnership and market insight

Evaluation and continuous improvement

Skil