Assistant Manager / Deputy manager - Air Cargo

Overview

Commercial responsibility within his/her area towards the head of the department  Handling of business cases in the area of air cargo import/export shipments and delivering of shipments  Organization of cargo routings through other Hubs and distribution to branch offices  Creates SOP’s (Standard Operating Procedures)  Pricing and calculation; makes offers to customers and partners  Accepts offers and optimizes the organization of transport  Price negotiations with airlines and General Sales Agents (GSA)  Selection of service provider  Responsible for position results of shipments  Compiles and/or control the monthly bordero report for his/her team  Monitors the completion of procedures for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)  Keeps contact with agents  Development of new lanes  Trouble Shooting - adjusts complaints and handles claims together with legal department  Issues obligatory instructions, directives and information in his/her field of responsibility and monitors compliance and performance  Optimizes the service-level  Arranges the training of the teammates and trainees  Knowledge of the standard operation procedures and systems like AS 400, S.P.O.T.  Knowledge of loadability in aircraft and of ULD (Unit Load Device)