Medical Practice Manager – ENT/Allergy (West Chester, PA)

Overview

• Medical Practice Manager – ENT/Allergy (West Chester, PA)
• Lead day-to-day operations for a 37-person ENT/allergy specialty practice across Glen Mills, Chester, and Media, including physicians and team members across clinical and clerical functions.
• Keep the practice running smoothly through busy clinic days, competing priorities, staffing needs, patient-flow challenges, and physician requests.
• Maintain strong operating discipline across scheduling, coverage, office workflows, supplies, communication, service expectations, and practice policies.
• Identify operational bottlenecks and implement practical improvements that make the practice more consistent, efficient, and collaborative.
• Develop, reinforce, and improve standardized procedures so the practice operates with clarity and consistency.
• Own the financial operating picture of the practice, not simply react to direction from others.
• Evaluate labor, supplies, volume, staffing patterns, overtime, scheduling, and spending to support financial success.
• Use data, reports, and performance metrics to spot trends, make recommendations, and take action that improves practice performance.
• Balance patient access, physician productivity, team capacity, and cost management in daily decisions.
• Partner with revenue cycle, billing, and operational leaders to support strong financial processes and follow-through.
• Lead and support a multidisciplinary team through clear expectations, accountability, coaching, training, and follow-through.
• Recruit, onboard, develop, and supervise practice staff across front-office, clerical, clinical, and provider-support functions.
• Build stronger collaboration between clerical and clinical staff, especially where handoffs, communication, or process gaps create friction.
• Navigate interpersonal dynamics with professionalism, good judgment, and the ability to bring people toward a shared solution.
• Help the practice operate as one team while recognizing the distinct needs of front-office, clinical, and physician stakeholders.
• Work effectively with experienced physicians, including strong personalities and high expectations.
• Serve as a trusted operational partner who can listen, problem-solve, communicate clearly, and follow through.
• Translate physician and team feedback into practical operational improvements while maintaining standards and accountability.
• Keep patient experience, access, and service quality at the center of operational decisions.
• Address patient feedback and concerns with professionalism and a practical problem-solving mindset.
• Support compliance with healthcare regulations and standards, including HIPAA, OSHA, safety protocols, and internal policies.
• Use EHR and practice management systems to support scheduling, workflows, reporting, and operational visibility.
• Coordinate with compliance, billing, revenue cycle, and other support teams to keep practice operations aligned.
• You have already managed a medical practice and are ready for your next step in scope and ownership.
• You bring 5+ years of healthcare management or progressive healthcare leadership experience, ideally in a physician practice or ambulatory specialty setting.
• You understand the financial side of practice management, including labor, supplies, volume, staffing, scheduling, and expense control.
• You have a strong grasp of practice operations, patient flow, revenue

Medical Practice Manager – ENT/Allergy (West Chester, PA)

If you have already run a medical practice and are ready for broader ownership, this is an opportunity to lead busy on-site ENT/allergy specialty practices across Glen Mills, Chester, and Media, PA, with 7 physicians and a 37-person team. The manager is based in the West Chester area and regularly covers all three offices. You will own the daily operating rhythm of the offices, the financial and performance picture of the practice, and the process improvements that help clinical and clerical teams work better together—with the support of a growing physician-led specialty-care platform behind you.

The Opportunity

This is not a first-time manager role. The right person has already led a medical practice and is ready to take the next step: owning the business rhythm of the offices, partnering effectively with physicians, and creating a stronger operating model for both clinical and clerical teams.

You will report to a Group Practice Manager and work closely with practice physicians and operational leadership. The environment is active, patient-centered, and sometimes fast-moving. It is best suited to someone who can balance the urgent needs of the day with the longer-term work of improving workflows, staffing, financial performance, compliance, patient experience, and team communication.

What You Will Own

Practice Operations

Financial and Performance Management

People Leadership and Team Collaboration

Physician Partnership

Patient Experience, Compliance, and Systems

What Makes You a Strong Fit