Manager, Quota and Capacity Planning

Overview

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ABOUT:

The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. The Quota Business Partner joining the QCP team will be supporting our global operating units in their capacity modelling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams.

This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.

Key Responsibilities

• Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders
• Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
• Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy
• Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation
• Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.