Branch In Charge - South Oman

Overview

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

To strengthen our Oman Operations team, we are looking for enthusiastic new colleagues! Are you ready to contribute to our growth ambitions?

About Wilhelmsen

Founded in Norway in 1861, Wilhelmsen is now a global maritime group providing essential products and services to over half of the world’s merchant fleet. We also offer crew and technical management for the largest and most complex vessels ever built. Committed to shaping the maritime industry, we actively explore and develop new opportunities in renewable energy, offshore, and energy sectors. With thousands of colleagues in over 70 countries, we support a diverse and inclusive work environment and continuously push the boundaries in competence, sustainability, innovation, and customer experience.

About Wilhelmsen Port Services

At  Wilhelmsen Port Services , we provide our customers with peace of mind by handling their cargo, vessels, and crew. With over 75,000 port calls per year, we safely send a ship out to sea every 7 minutes somewhere in the world. We combine local expertise with strict global standards to ensure our customers’ port calls are handled as efficiently and safely as possible.

Our vision is to shape the maritime industry, and we continuously develop new and improved solutions for our customers—such as last-mile drone delivery.

About the role

• Proven experience for operations of branch office.
• Proven leadership experience.
• Proven sales Metrics & track record of sales.
• Resolve service complaints and maintain good communication with network partners and port authorities.
• Control local budgets, manage cash ledgers, track receivables, and report performance to top management.
• Supervise, train, and guide branch staff to ensure efficient task delegation and high productivity.
• Must have strong sales, management, and customer service skills.
• Proactive in networking to increase revenue and build relationships.
• Proven experience in serving dry bulk cargo and diverse break bulk cargo.
• Ensure consistent high level of accuracy of deliverables.
• Meet or exceed annual KPI’s targets for Port Services performance

We are looking for an energetic colleague for mid-level leadership operational role within our Port Operations Department. The role will be responsible to manage overall service operations continually driving service quality of resources and efficient services provided to ship-owners, charterers, ship masters, terminals, shippers, receivers, relevant authorities, and service providers within designated ports and Oman geography.

Main responsibilities

Role Accountabilities

This position will be measured against: