Collections Specialist

Overview

Job Title: Collections Specialist Timings: 8 AM-5 PM EST (Onsite) Location: Lahore/Islamabad Job Overview: We are looking for a detail-oriented and proactive Collections Specialist with hands-on experience in managing AR processes, customer billing, collections, and account reconciliations. The ideal candidate will ensure timely cash inflows, maintain accurate financial records, and foster strong customer relationship management. Key Responsibilities: Manage the end-to-end Collections and receivable cycle, including invoice generation, payment tracking, aging analysis, and collections. Monitor and reconcile customer accounts, ensuring accuracy and timely resolution of discrepancies. Contact clients regarding outstanding payments, negotiate payment plans, and follow up on overdue invoices. Prepare and maintain AR reports, including aging reports, cash receipts summaries, and monthly reconciliations. Coordinate with Sales, Operations, and Finance teams to resolve billing issues and ensure accurate invoicing. Assist in month-end and year-end closing activities related to AR. Support audit requirements by providing documentation and reports when needed. Recommend process improvements to streamline the AR workflow and enhance cash collection efficiency. Requirements Bachelor’s degree in Accounting, Finance, or Business Administration. 4–5 years of experience in Collection, Accounts Receivable or a similar finance role. Strong understanding of AR processes, billing cycles, and collections practices. Proficiency in ERP systems (SAP, Oracle, QuickBooks, NetSuite, or similar). Strong command of Excel for reporting, reconciliations, and data analysis. Excellent communication and customer-handling skills. High attention to detail, accuracy, and deadline orientation. Experience working in a shared services or multinational environment. Knowledge of credit control, cash application, and deduction management. Familiarity with automation tools or AR software