F&A Operations Leadership- All towers (RTR, PTP, OTC) (India)

Overview

• Accounts Payable Operations
• Own and manage end-to-end AP operations, including invoice processing, payment runs, vendor reconciliation, and month-end closing.
• Ensure adherence to SLAs, KPIs, and performance benchmarks (invoice accuracy, cycle time, on-time payments).
• Oversee high-volume, multi-entity, multi-currency invoice processing environments.
• Ensure accurate accounting of liabilities in line with GAAP / IFRS.
• Leadership & People Management
• Lead, mentor, and develop AP managers, team leads, and analysts.
• Drive a strong culture of accountability, ownership, and continuous improvement.
• Manage workforce planning, hiring, training, performance assessments, and succession planning.
• Act as a senior escalation point for complex operational or people-related issues.
• Controls, Compliance & Risk Management
• Ensure compliance with internal controls, SOX requirements, audit standards, and tax regulations (e.g., GST, TDS, VAT).
• Partner with internal and external auditors to support successful audit outcomes.
• Implement and maintain robust documentation, SOPs, and control frameworks.
• Identify process risks and proactively implement mitigation strategies.
• Stakeholder & Vendor Management
• Act as the primary interface for business leaders, procurement, treasury, tax, and IT teams.
• Manage strategic vendor relationships and address escalations related to payments, disputes, and compliance.
• Collaborate with Procurement to strengthen 3-way matching, invoice accuracy, and vendor onboarding controls.
• Automation & Digital Transformation
• Lead AP automation initiatives including OCR, RPA, E-invoicing, workflow tools, and ERP enhancements.
• Drive system improvements within SAP, Oracle, Workday, or similar ERPs.
• Analyze data to identify process bottlenecks and improvement opportunities.
• Champion continuous improvement using Lean, Six Sigma, and process re-engineering techniques.
• Financial & Strategic Support
• Support cash flow forecasting in collaboration with Treasury.
• Partner with Finance leadership on monthly, quarterly, and annual close activities.
• Prepare and present AP performance metrics and executive dashboards.
• Contribute to broader Finance transformation and cost-saving initiatives.
• Key Performance Indicators (KPIs)Invoice processing cycle timeFirst-pass yield / accuracy rate
• On-time payment percentage
• Vendor satisfaction score
• Audit findings and control effectiveness
• Cost per invoice
• CA / CPA / CMA / ACCA Experience10–15+ years of progressive experience in Accounts Payable or Procure-to-Pay
• Minimum 5+ years in a people leadership role
• Experience in shared services / global finance operations preferred
• Strong exposure to ERP systems (SAP S/4HANA, Oracle, Workday, etc.)
• Strong financial and accounting acumen
• Deep understanding of AP controls, compliance, and tax concepts
• Excellent stakeholder and vendor management skills
• Proven ability to drive transformation and automation
• Strong analytical, problem-solving, and decision-making skills
• Effective communication and executive presentation skills
• Results-oriented with a continuous improvement mindset
• High integrity and attention to detail
• Ability to manage complexity and ambiguity
• Strategic thinker with strong executi

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

We are shaping a dynamic and diverse Finance & Accounting leadership team across multiple domains, geographies, and organizational levels. Below are a few opportunities that may align well with your career trajectory.

We are seeking qualified finance professionals from the BPM industry with 12+ years of experience across key areas such as PTP, OTC, RTR, and FP&A. Ideal candidates will bring exposure to capabilities like solutioning, transformation, growth initiatives, and P&L management. Experience in managing large, global client portfolios will be valuable for success in a complex and fast-evolving environment like ours.

Job locations: Pune/Chennai/Mumbai

Role: F&A Operations (PTP)

Role overview:

Qualifications & Experience

Skills & Competencies

Behavioral Attributes