Head of Operations

Overview

• Odin is essentially automating a decades old part of the financial services industry currently run on email and spreadsheets. An extremely-AI pilled operations leaders like you are the beating heart of this plan.
• The role sits at the intersection of finance, legal, product and engineering.
• We're post-PMF, fast-growing, and rolling out new products (full service fund admin - we started in deal by deal SPVs) & geographies (USA). Customer & deal volume is climbing fast. We processed ~$500m in investment through our platform in our first 4 years, and we are on track to do the same again in 2026 alone. The operational machine behind this is still held together in many places by people and spreadsheets.
• Nobody owns the whole function today, which is what this hire is about.
• Your job is to come in, understand every process and system, simplify, streamline and automate the shit out of it. We expect you to spend as much time in Claude Code as you do in Gmail, Zendesk, Slack, Docusign or whatever else.
• We are not solving this problem with headcount. The point of the role and the other seniors in this function is to make it leaner, faster and mostly automated.
• We believe it is possible to build a fund administrator handling trillions of dollars in AUM and hundreds of millions in annual revenue with only 50 employees.
• Team
• Systems
• Automation
• Hard calls and high stakes
• Setting the bar
• Management experience
• In the details and extremely on top of things

Odin is building the investment infrastructure for the future of private markets.

We believe capital is one of the most powerful tools for shaping the world - and more people should know how to put it to work. Our mission is to make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in.

Our first product is a full-stack platform for launching and running private investment firms, allowing you to run your investment firm from your phone - think Shopify for VC and PE. We handle all the infrastructure: from legal structuring and investor onboarding to KYC/AML, payments, tax, reporting, and exits.

We’re already trusted by over 10,000 angels, VCs, and founders. We administer over $500m in assets, covering investments from pre-seed to series E. This includes household names like ElevenLabs, OpenAI, SpaceX, xAI, Anduril, etc. but also new companies creating everything from synthetic brains to small nuclear reactors.

Why we're hiring

You'll inherit a team, hire seniors, and get a clear mandate to rebuild how the work gets done.

What you'll own

Two senior operators (one with a finance and systems leaning, one legally qualified) plus the deal ops team underneath them will support you. Hiring, training, performance, and the hard calls about who's good enough ultimately sit with you.

The operations function end to end: launching and closing investments on Odin, handling post-close governance all the way to exit, and the operating systems that run this.

The automation roadmap. You're the person who identifies the pain, automates fixes, and brings product/engineering only into the things that genuinely need significant engineering work. Before it gets to them you’ve already made the process as simple and fast as possible

You decide what we say yes and no to when we get asks from commercial. Working with the commercial team so we only take on what's scalable, profitable and worth doing.

You also handle high-value deals, edge cases that fit no process, escalations that need judgement rather than a playbook. You ensure they’re handled fast and we delight our customers

You set the cultural bar for the team and ensure we solve the root issues rather than putting out fires

What we're looking for

You've directly managed teams of 5+ for at least 3 years, including senior ICs.

You understand every single aspect of the system end to end. You close loop